Most building owners assume they know exactly what they own. Ask a facilities manager to produce a complete, accurate account of every air handling unit, fire panel, pump and chiller across a portfolio, and the honest answer is usually a shrug dressed up as a spreadsheet. A new AI platform built in Dubai is betting that this quiet, expensive blind spot in the built environment finally has a practical fix, and it does not involve another audit team with clipboards and week-long site visits. It involves a phone camera and a voice note.

by Kasun Illankoon, Editor in Chief at Tech Revolt

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The Industry Has Been Running on Guesswork

The scale of the problem is larger than most owners realize. According to a survey published in the State of FM Report 2025 by SFG20, the UK industry standard for building maintenance specifications, only 9 percent of facilities management professionals believed their asset registers were completely accurate and up to date. More than a third said their register was at most 50 percent accurate, with many organizations still tracking critical asset data on spreadsheets or in disconnected systems.

That gap is not a paperwork inconvenience. It is the difference between planned maintenance and expensive surprises. Without a reliable baseline of what exists, where it is, and what condition it is in, building operators are left reacting to failures rather than preventing them, a pattern that drives up costs and shortens the useful life of expensive equipment.

A Photo, a Voice Note, and an AI-Graded Record

Dubai-headquartered HITEK AI, part of the Farnek Group of companies, has launched CONDTEK, an asset capturing, verification and condition assessment tool that the company describes as the GCC's first AI-powered solution to automatically generate a verified digital asset register without lengthy manual audits. The mechanics are almost disarmingly simple. A field technician takes four or five photographs of an asset and records a short voice note, in any language, on site. CONDTEK's AI then identifies and classifies the asset, grades its condition, assigns a criticality rating and recommends any maintenance that needs to happen, turning a process that traditionally takes specialist assessors weeks to complete into one that takes minutes.

"Without reliable data regarding asset condition, maintenance remains reactive and consequently, more costly. CONDTEK presents owners and operators with a single, accurate and up to date source of data for their entire asset base. From day one, that can form the foundation to their asset maintenance strategy," said Javeria Aijaz, Managing Director of HITEK AI.

Humans Still Sign Off on Every Record

The system is designed to keep people in the loop rather than remove them from it. Every record generated by CONDTEK can be reviewed and approved by a supervisor before it enters a live asset register, which keeps facilities management professionals in control at each step. Manual capture and any on-site snagging work remain offline tasks handled by people, while the assessment report itself is generated automatically, organized by zone, condition and asset type, and ready for review the same day the photographs and voice note are taken.

One Verified Record, Three Connected Platforms

CONDTEK is not designed as a standalone survey tool. It runs on HITEK's Maestro platform, an integrated stack intended to carry a single asset record from its current condition through to eventual retirement and replacement. The verified register produced by CONDTEK then feeds into HITEK's CAFMTEK platform, where an asset's condition and rating inform a planned maintenance strategy and generate the work orders that follow.

Connected to building management systems and smart meters, CAFMTEK also supports fault detection and diagnostics alongside AI-driven predictive maintenance, shifting facilities teams from reacting to failures toward preventing them. A third platform, POWERTEK, layers energy consumption and performance data on top of each asset's condition, helping owners identify where a degraded asset may be quietly driving up energy costs.

"CONDTEK can capture, verify and assess the condition of every asset and builds a single, accurate, live asset register, the trusted foundation everything downstream depends on," Aijaz added.

Built in the Gulf, Relevant Well Beyond It

The launch lands at a moment when GCC building portfolios are becoming larger and more complex, and when regional owners are under growing pressure to document assets for handovers, valuations, re-tendering and compliance audits.

"Asset owners across our region are managing more complex portfolios than ever before, often with incomplete data. CONDTEK gives an accurate and verified overview in a fraction of the time and cost of a manual survey, in any language, on any site, whether it's for a handover, mobilisation, re-tendering, audit, valuation or CAFM-readiness," Aijaz said.

The underlying problem, however, is hardly unique to the Gulf. Much of North America's commercial building stock is decades old, and cities from New York to Toronto have introduced building performance and emissions reporting requirements that depend on owners knowing precisely what equipment they have and how efficiently it is running. A verified, AI-generated asset register addresses a foundational step that has quietly slowed decarbonization plans on both sides of the Atlantic and the Gulf alike: nobody can plan an accurate retrofit, a maintenance budget or a net-zero pathway from data nobody trusts.

That governance question is likely to surface again this year at the Global AI Show in Abu Dhabi, scheduled for October, where one of the event's core tracks is dedicated to responsible AI and the governance frameworks needed as AI systems take on more autonomous, consequential roles across industries. HITEK's own positioning speaks directly to that conversation.

"Being ISO 42001 certified, HITEK uses ethical AI with its full technology stack, ensuring verified data doesn't merely sit in a report, it flows straight into how the asset is maintained, how its energy is optimised, and how its replacement is planned. We're giving owners, developers and managing agents the intelligence to plan, not just react, across the entire asset lifecycle," Aijaz said.

From a Static Report to Living Infrastructure

What CONDTEK ultimately points toward is a shift in what an asset register is for. Historically, a condition survey has been a snapshot, commissioned periodically, filed away and treated as a compliance exercise rather than an operational tool. By compressing that process from weeks to minutes and routing the verified output directly into maintenance planning and energy optimization, HITEK is arguing that the register itself can become living infrastructure, a continuously useful foundation for how buildings are run, rather than a document nobody opens until something breaks. For an industry where the vast majority of professionals openly admit they do not trust their own data, that is a meaningfully higher bar, and one other markets watching the Gulf's AI-driven facilities sector will likely be measuring themselves against soon enough.

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