Deloitte has announced the expansion of its partnership with ServiceNow into Kuwait, marking a significant step in driving technology-led growth and operational excellence across the Middle East.

The move brings ServiceNow’s AI-driven digital workflow platform to Deloitte Middle East, enabling integrated transformation programs tailored to the specific needs of Kuwait’s public and private sectors.

Under the expanded partnership, Deloitte will offer organizations in Kuwait a full suite of capabilities from the ServiceNow AI Platform, including end-to-end advisory, design, implementation, and managed services across IT, employee, customer, and industry workflows. Sector-focused modernization programs will cover government, financial services, energy, and national infrastructure. The expansion also ensures local delivery from Kuwait-based teams, supported by Deloitte’s regional footprint and ServiceNow’s global expertise, alongside access to the platform’s latest AI-powered workflow innovations.

“Tamer Charife, Deloitte Middle East Technology and Transformation Growth Leader, said: “Kuwait is entering a new phase of digital acceleration, and organizations need partners with proven expertise to deliver impact at scale. Expanding our partnership with ServiceNow strengthens our ability to help clients modernize operations, enhance services, and build institutions that are ready for the future.”

William O’Neil, Area Vice President, GCC, ServiceNow, said: “We are pleased to extend our partnership with Deloitte into Kuwait and are excited to see how Deloitte helps organizations drive efficiency, unlock productivity, and harness the power of AI-enabled workflows with ServiceNow.”

Rashid Bashir, Partner, Technology & Transformation Leader, Deloitte Middle East, added: “This expansion reflects our commitment to supporting Kuwait’s ongoing modernization journey. By combining Deloitte’s advisory strength with the ServiceNow AI Platform, we look forward to helping organizations elevate service delivery, accelerate economic development, and improve citizen and customer experiences.”

The Kuwait expansion represents a key milestone in the Deloitte–ServiceNow ecosystem across the Middle East. By combining locally grounded expertise with global best practices, the alliance aims to help organizations embed new digital operating models, improve service quality and resilience, enhance productivity through workflow automation, and build scalable digital foundations for long-term growth.

Deloitte Middle East will continue to invest in talent, capability development, and sector-focused innovation to support Kuwait’s digital future.